Privacy Policy

Last Updated: November 2, 2025

1. Introduction

Reality Play ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Payment information
  • Communication preferences

2.2 Automatically Collected Information

When you use our services, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for purposes including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Sending administrative information, updates, and security alerts
  • Responding to your comments, questions, and customer service requests
  • Analyzing usage patterns and trends
  • Detecting, preventing, and addressing technical issues and fraudulent activities

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • To comply with legal obligations and respond to legal requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, sale, or acquisition of all or part of our company
  • With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Objection to or restriction of processing
  • Data portability
  • Withdrawal of consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: lakshya.gupta.ug24@plaksha.edu.in